Heirloom Guarantee

Welcome to the future of rings!

Unlike round rings invented back in the Bronze Age, your Simple Ring is ergonomically shaped to fit beautifully for generations to come. That’s our Heirloom Guarantee!

What is the Heirloom Guarantee? It is simply this:

  1. Rings should be comfortable: Unconditional Money Back Guarantee
  2. Rings should fit: 30-Day Size Guarantee & Standard Resizing Service
  3. Rings should always look good: Polishing and Finish Service

Rings Should Be Comfortable

Unconditional Money Back Guarantee

If you are not satisfied with your Simple Ring product for any reason, contact us at help@thesimplering.com
with your full name, order number and mention your desire to return unconditionally. Then ship the ring back in the unused new condition you received it and return it to the address at the bottom within 15 days of delivery for a full refund.

The only exception to the Unconditional Money Back Guarantee is bespoke engraved ring orders. These are highly personalized, made just for you and cannot be restocked. Therefore, these special orders are considered final sale upon shipment and disqualified from the Unconditional Money Back Guarantee.

Rings Should Fit

30-Day Size Guarantee

If you find you need a different size within the first 30 days of delivery, you can contact help@thesimplering.com and say you want a complimentary one-time resize. This will activate shipping instructions emailed to you to return the originally purchased ring to us for a resize exchange. As soon as we receive your ring, we’ll let you know when to expect the new sized ring (from usually 5 business days or up to 20 business days from receipt depending on current supply and shipping locations).

At the Simple Ring we can send you a resize of your soft square ring as a regular service any time after the first 30 days of ownership for just $30. As stated above, just email us your resize request to help@thesimplering.com to activate shipping instructions.

Rings Should Always Look Good

Polishing Service

We want your Simple Ring to always look great. To do this, we start by using high quality precious metals to ensure your Simple Ring will continue to keep its luster indefinitely. We understand your hands are busy and by wearing a ring daily, time and wear can accumulate abrasions and marks that will affect the overall finish that can dull its luster. Therefore, we are happy to offer refinishing services to polish away marks and scratches, restoring your Simple Ring to its original brilliant finish.

The refinishing service is a simple $14. Just submit your refinishing request at help@thesimplering.com to activate shipping instructions.

Shipping Address

The Simple Ring Company
PO Box 1026
Kaysville UT 84037
USA