THE HEIRLOOM GUARANTEE
We want you to be 100% satisfied with your purchase of a new Simple Ring. Unlike round rings invented back in the Bronze Age, your Simple Ring is ergonomically shaped to fit beautifully for generations to come. That’s our Heirloom Guarantee!
What is the Heirloom Guarantee? It is simply this:
- Rings should be comfortable: 15-Day Unconditional Money Back Guarantee
- Rings should fit: 30-Day Size Guarantee & Standard Resizing Service
- Rings should always look good: Polishing and Finish Service
RINGS SHOULD BE COMFORTABLE
Unconditional 15-Day Money Back Guarantee
If you are not satisfied with your Simple Ring product for any reason, contact us at help@thesimplering.com
with your full name, order number and mention your desire to return unconditionally. We’ll send you shipping instructions. Then just ship the ring back in the new condition you received it for a full refund.
RINGS SHOULD FIT
30-Day Fit Guarantee
If you find you need a different size within the first 30 days of ownership, you can contact help@thesimplering.com and say you want a complimentary one-time resize. This will activate shipping instructions emailed to you to return the originally purchased ring to us for a resize exchange. As soon as we receive your ring, we’ll let you know when to expect the new sized ring (from usually 5 business days or up to 20 business days from receipt depending on current supply and shipping locations).
At the Simple Ring we can send you a resize of your soft square ring as a regular service any time after the first 30 days of ownership for just $45. As stated above, just email us your resize request to help@thesimplering.com to activate shipping instructions.
RINGS SHOULD ALWAYS LOOK GOOD
Refinishing Service
We want your Simple Ring to always look great. To do this, we start by using high quality precious metals to ensure your Simple Ring will continue to keep its luster indefinitely. We understand your hands are busy and by wearing a ring daily, time and wear can accumulate abrasions and marks that will affect the overall finish that can dull its luster. Therefore, we are happy to offer refinishing services to polish away marks and scratches, restoring your Simple Ring to its original brilliant finish.
The refinishing service is a simple $17. Just submit your refinishing request at help@thesimplering.com to activate shipping instructions.
